0208 534 4441 enquiries@mehltd.co.uk

Social Housing

Social housing is a cornerstone of the community provided to specified eligible households whose needs are not met by the market.

We have a vast knowledge and understanding of the needs of this essential service. Whether installations are of individual boilers, district or Combined Heat & Power (CHP) schemes we understand them all.

Our sophisticated IT systems retain individual and site asset details ‘condition reports’ are always readily available to use against ‘going forward’ budgets.

Our technical teams are able to assist in feasibility or design issues and our operating abilities enable us to manage portfolios from just a single property up to 15,000 units. We are well known for achieving 100% access through patience and persistence as we never give up. Whether you have small or large requirements please get in touch for further information.

Our engineers are given in-house training in the various and often sensitive situations likely to be met and the diplomatic skills required to overcome these. Our engineers are trained to demonstrate care and respect towards a tenants home.

We recognise the need to programme any works with tenants and residential managers. Our service is flexible and can adapt to any ‘short notice’ requirements and are there to provide support in achieving ‘trouble free’ solutions.

Free Support Helpline

We are so confident that our service will impress you that we are happy to give you the opportunity to test us for free.

Our FREE SUPPORT helpline is available to talk you through fixing your breakdown at no cost.

If the breakdown is of a serious nature which requires a visit we will quote you a set call-out fee and arrive within 2 hours to professionally diagnose the problem, make it safe and agree the way best forward with no obligation.

Our Operations Manager manages all aspects of our service delivery.

24/7 Support Helpline

We operate a manned 24/7 Helpline which passes any emergency visit requirements to an engineer within minutes of receipt to ensure on-site attendance within 2 hours, subject only to road and weather conditions.

All of our works are IT managed via every engineers PDA with hard copy paper reports for your site representative. This shared information including hours spent on site form the basis upon which invoices are based. Each teams PDA can readily provide answers to any questions raised.

Our IT system maintains condition report asset schedules for every piece of equipment within any Service & PPM Maintenance Contract being operated. This enables us to monitor when it’s time to replace any item of plant, rather than continually repairing it, and to provide clients with future replacement budget needs.

Account Managers and Supervisors make regular visits our client’s offices to discuss progress and level of satisfaction.

All our engineers are multi-disciplined and have been security cleared and have coloured ID badges, company uniform and protective equipment. They drive company liveried vehicles stocked with commonly required spares for efficiency. They also have an abundance of dust sheets and a vacuum cleaner for ensuring tidiness during, after and on completion of the work. Of course they will clear all rubbish and replaced plant from site.

Project Procedures

  • Choosing our team to best suit the Project
  • Providing adequate levels of Management and Supervision to ensure liaison and Quality levels
  • Shared transparency with the Client and their Team(s)
  • Detailed and timely RAMS (Risk Assessments and Method Statements)
  • Protection and safety of staff, public and buildings
  • Technical submission approval
  • Interfacing and effects with systems and operations outside of the “working area”
  • Working drawings
  • Quality and compliance
  • Record drawings as areas are completed
  • O&M development “from day one”
  • Continual budget advice
  • All PPM or breakdown visits are regularly and promptly organised with the site, to suit programmes or urgencies of breakdowns with the sites being advised should any delays become inevitable due to circumstances beyond our control.
  • We have a network of suppliers to minimise down time and travelling costs.
  • All equipment is maintained in accordance with the manufacturers recommendations, including any parts required.
  • Reports, estimates and invoices are provided within 7 days or earlier, should situations require this.
  • Fault finding tasks are undertaken by our engineers with support from a senior engineer, if required. Fully detailed reports and any recommendations are promptly provided.
  • Programmes are developed for any statutory testing or tasks we are requested to manage of any incumbent contractor and shared with the client for agreement.
  • We hold regular in house meetings with any specialist / incumbent contractors, our clients ask us to manage and provide minutes of these back to them.
  • Our technical engineers are always available to review with clients any feasibility discussions or general chats or ideas they might want to have.

Mechanical Services

  • Plumbing and Heating
  • Steam & Condense
  • Gas
  • Soil, Waste and Rainwater
  • Boilers
  • Air Handling Units
  • Air Conditioning
  • Ventilation
  • Fume Extract
  • Kitchen Canopies
  • Water Tank and Legionella
  • Prevention
  • Oil into Water, Gas & Oil
  • HT/MT/LT Heating
  • Fire Mains
  • District Schemes
  • Combined Heat & Power (CHP)
  • Commercial Kitchens
  • Water Treatments
  • Heating & Cooling
  • Ductwork including cleaning
  • Chimney & Flues
  • In Situ Welding Repairs
  • Stainless Steel Process Installations

Electrical Services

  • Power & Lighting
  • CCTV
  • UPS & Emergency Lighting
  • Street Lighting
  • PAT Testing
  • Test & Reports
  • Nurse Call System
  • Kitchen Equipments
  • Security & Fire Alarms
  • Door Entry
  • Lighting Conductors
  • Communications & Data
  • Control Panel
  • Energy Conservation Controls
  • Flood & Lighting
Whipps Cross University Hospital

Whipps Cross University Hospital

Monson House

Monson House

Mayville Primary School

Mayville Primary School

London Quadrant Housing Association

London Quadrant Housing Association

Kingston Hospital

Kingston Hospital

John Warburton Building

John Warburton Building

Hoop & Grapes – Aldgate

Hoop & Grapes – Aldgate

Harrow Leisure Centre

Harrow Leisure Centre

Hapimag Hotel

Hapimag Hotel

Hackney Homes

Hackney Homes

Grasmere Primary School

Grasmere Primary School

Glenbrook Primary School

Glenbrook Primary School

Whitmore Primary School

Whitmore Primary School

West Lodge Park Hotel

West Lodge Park Hotel

Waltham Forest Town Hall & Assembly Hall

Waltham Forest Town Hall & Assembly Hall

UCLH – University College London Hospital

UCLH – University College London Hospital

The Royal London St. Bartholomews & The London Chest Hospital

The Royal London St. Bartholomews & The London Chest Hospital

The Clachan Public House, Kingley Street, W1

The Clachan Public House, Kingley Street, W1

Thames Court Hotel – Shepperton

Thames Court Hotel – Shepperton

St Michael’s Hospital Magnolia Ward

St Michael’s Hospital Magnolia Ward

St Mary Magdalene Church

St Mary Magdalene Church

St Joseph’s RC School

St Joseph’s RC School

St Helen’s RC Primary School

St Helen’s RC Primary School

St Ann’s Hospital Blocks G and H

St Ann’s Hospital Blocks G and H

Southend University Hospital

Southend University Hospital

Soho Housing Association

Soho Housing Association

Royal Chace Hotel

Royal Chace Hotel

Royal Brompton Hospital

Royal Brompton Hospital

Poplar HARCA

Poplar HARCA

Oxo Tower

Oxo Tower

Epsom and Cobham Day Surgery

Epsom and Cobham Day Surgery

East of England Ambulance Service

East of England Ambulance Service

East London NHS Foundation Trust

East London NHS Foundation Trust

Chase Farm Hospital

Chase Farm Hospital

Ocado

Ocado

Mitchell’s & Butlers

Mitchell’s & Butlers

NHS Redbridge

NHS Redbridge

Ekaya Housing Association

Ekaya Housing Association

Norwood School

Norwood School

Jenny Hammond Primary School

Jenny Hammond Primary School

Chase Bridge Primary School

Chase Bridge Primary School

Mile End Hospital

Mile End Hospital

St John’s Church – Hyde Park

St John’s Church – Hyde Park

Queen Elizabeth Hospital – South London Healthcare

Queen Elizabeth Hospital – South London Healthcare

Our Lady Star of the Sea – Roman Catholic Church

Our Lady Star of the Sea – Roman Catholic Church

University of East London with Thames Water

University of East London with Thames Water